Welcome to Imperial by Design, operating under the trade name Pinnacle Ventures, LLC, and accessible via the website pin-ventures.com. As a company specializing in personal and business financing, including residential and commercial lending, we are dedicated to providing comprehensive financial solutions to meet your needs. This Privacy Policy outlines how Imperial by Design, dba Pinnacle Ventures, LLC (referred to as “we,” “us,” or “our”) handles and protects your information. This policy pertains to our website (pin-ventures.com) and encompasses all online services and functionalities offered.

 National and International Compliance

Our website is hosted on servers situated in the United States. If you access our website from outside the United States, please be aware that any personal information collected through this platform may be transferred to the United States or other countries, each with its own privacy regulations potentially differing from those in your home country. By using our website or providing any personal information, you consent to the transfer of your personal data beyond the borders of your home country.

 Types of Information Collected

We collect various types of personal information in different scenarios, such as:

1. Voluntary Information: Information you provide willingly while using our website or its features, including registration details and other interactions.
2. Transaction Information: Details obtained during product purchases, orders, returns, exchanges, and similar activities.
3. Website Interaction Data: Information gathered during your visits to our website, including the utilization of cookies (see “Cookies” below) and participation in interactive website functions.
4. Online Orders: Information obtained during online order placements.
5. Legally Required Information: Data collected for legal purposes, like age verification for specific purchases.
6. Communication Preferences: Information gathered when you sign up for emails, mobile messages, or social media notifications.
7. Contests and Surveys: Information collected when you enter contests, answer surveys, or participate in focus groups.
8. User Input: Information you provide through comments, suggestions, or similar inputs.

Such information may include your name, mailing address, email address, and phone number, among other relevant data.

 Registration

To provide you with tailored benefits, we might request specific information, such as your zip code, when using our website. The more we understand about your preferences, the better we can serve you.

 Electronic Newsletter and Similar Services

If you subscribe to our electronic newsletter or similar services, we will ask for information to personalize your experience. This may include your name, email address, zip code, and additional details provided during the registration process. Sharing your interests enables us to craft content that aligns with your preferences.

 Cookies

We utilize technologies like cookies and web beacons to collect and store certain information as you interact with our website through computers or mobile devices. These technologies capture data like visited pages, referral sources, browser/device details, purchase history, search queries, and IP-based geographic data. Such data helps enhance your website experience and optimize our marketing messages. This information is aggregated and does not personally identify you.

 Social Media Notifications

For push notifications and mobile communication services, we may collect and store device identifiers for unique registration purposes. These identifiers are associated with specific devices and do not trace back to individual users. Additional non-personally identifiable data collected includes actions on the website, location info, IP addresses, mobile device models, operating systems, and more.

 Use of Information

Information collected through our website, mobile applications, and social media may be employed to:

1. Fulfill orders, payments, and requests.
2. Deliver newsletters, emails, coupons, and marketing communications.
3. Enhance our website, stores, mobile experiences, and marketing endeavors.
4. Conduct research, surveys, and focus groups.
5. Administer contests and prevent fraudulent transactions.
6. Assist law enforcement and respond to legal requests.

 Sharing of Information

We do not sell or share personally identifiable information with external parties unless required by law. We might share aggregated data, which does not identify individuals, with research partners and select business collaborators.

 Public Forums

Any information shared in public forums (e.g., blogs, chat rooms, social networks) can be accessed and used by us and others, influencing your website experience. Such disclosures are not protected under this privacy policy.

 Security

We have implemented physical, electronic, and procedural safeguards to protect collected personal data. These measures comply with relevant federal regulations and involve industry-standard encryption to minimize unauthorized access or data modification. Despite our efforts, no online data transmission can be guaranteed entirely secure.

 Changes to Privacy Policy

This Privacy Policy was last updated on June 30, 2023. We reserve the right to modify this policy at any time, with updates posted on our website. We recommend checking this policy periodically for potential changes.

We appreciate your trust in Imperial by Design, dba Pinnacle Ventures, LLC. Your privacy is essential, and we are committed to safeguarding your information and enhancing your experience on our website.